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WE'D LOVE TO HEAR FROM YOU

Whether your plushie hasn't arrived yet or you just want to tell us which one is your favorite, inbox is open

• Email
  • support@pimuko.com
    
    
• Hours
  • Monday to Friday , 9:00am to 13:00pm EST
    
    
• Reply Time
  • Within 24 and 48 hours on business days
    

QUICK ANSWERS

• Where's my order? Track your order
  
• Ordered the wrong one? Email us within 12 hours, and we'll try to switch it
• Returns: Refund policy